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The SMS are not sent

Check that SMS reminders are switched on, that the API key is correct and that the SMSAPI.bg account has credit. Then send a test SMS.

Where: TickabellSettingsSMS

Steps

  1. In Tickabell › Settings › SMS check that “Send clients an SMS before their appointment” is ticked.
  2. Check the “API key (token)” and click “Send test SMS”.
  3. Log in to SMSAPI.bg and check the balance.
  4. If you have entered a “Sender name”, check that it has been approved. Until it is, leave the field empty.
  5. See the history of the SMS in Tickabell › Emails.
The Tickabell › Settings › SMS screen in WordPress
The screen in WordPress, with sample data. Click the picture to see it full size.
Good to knowAn SMS is sent only for confirmed appointments with a phone number, booked earlier than “Send (hours before)”. With “At night” on, the SMS wait until the morning.

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