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How do I change when the reminder is sent?

The email reminder is set in Tickabell › Settings › Booking rules, in “Send reminder (hours before)”. The SMS reminder has its own field in Settings › SMS.

Where: TickabellSettingsBooking rulesSend reminder (hours before)

Steps

  1. Open Tickabell › Settings › Booking rules.
  2. In “Send reminder (hours before)” enter the hours, for example 24. 0 switches the reminders off.
  3. For SMS open Settings › SMS and change “Send (hours before)”.
  4. Save.
The Tickabell › Settings › Booking rules screen in WordPress
The screen in WordPress, with sample data. Click the picture to see it full size.
Good to knowOnly confirmed appointments booked earlier than that time get a reminder. If reminders arrive late, see the article about Cron.

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