How do I cancel?
In the portal, in “Payments and invoices”, click “Stop the subscription”. Tickabell works until the end of the paid period, then new online bookings stop. There are no penalties.
Where: Portal clients.tickabell.com›Payments and invoices
Steps
- Open “Payments and invoices”.
- Click “Stop the subscription” and confirm.
- If you change your mind, click “Continue the subscription” before the end of the period.
Good to knowWhat has already been paid is not refunded, for either the monthly or the yearly plan. The plugin, the bookings and the data stay on your website. Download your data if you are going to move it.
Related articles
- How do I download all my data?
- How much is the subscription and how do I pay?
- How do I delete my portal account?
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