Reminders arrive late
Reminders are sent by WordPress's WP-Cron, which runs only when someone opens the website. If the website has few visits, the reminders are late. The fix is a real Cron job on the hosting.
Where: Your hosting›Cron
Steps
- In the hosting, usually in cPanel › Cron Jobs, add a job that opens
https://yourdomain.com/wp-cron.phpevery 5 to 15 minutes. - Ask the person who looks after the website to add
define( 'DISABLE_WP_CRON', true );to wp-config.php. - Check after a day whether the reminders go out on time.
Good to knowIf you are not sure how to do it, write to your hosting: it is a standard setting and they usually do it for free. Every 15 minutes Cron also sends the thank-you emails and the missing N-18 documents.
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