What happens if a payment is late?
You get reminders by email and Tickabell works as usual. If the payment is 28 days late, online booking may be stopped. The appointments, the clients and the documents stay.
Where: Portal clients.tickabell.com›Payments and invoices
What is here
- Up to 4 weeks late: reminders, everything works.
- After 28 days: once we have checked the payment and told you, new online bookings and the app stop. The admin panel, the bookings, the N-18 documents and the data download stay.
- After 90 days: Tickabell becomes read-only and the contract may be ended.
Good to knowAs soon as you pay, online booking switches on again. If a card payment fails, change the card in “Payments and invoices” or write to us.
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