The app does not get notifications
Check that notifications for Tickabell are allowed in the phone's settings. In the app, in “Manage” › “Notifications”, you see whether they are on.
Where: Your phone›Settings›Notifications
Steps
- In the phone's settings open Notifications › Tickabell and allow them.
- In the app open “Manage” and look at “Notifications”.
- On the website, in Appointments › Mobile app › Connected phones, check whether it says “Notifications are off” next to the phone.
- If nothing helps, disconnect the phone and connect it again.
Good to know“Do Not Disturb” and battery saving can also stop notifications.
Related articles
Was this article helpful?