Do I need Ordinance N-18, and what does Tickabell issue?
If clients pay by card through the website, the website counts as an online shop under Ordinance N-18. Tickabell then issues a sales document for each payment and makes the monthly audit file for the NRA.
Where: Tickabell›Settings›Bulgaria (N-18)
What is here
- Sales document: with a 10-digit number and a QR code, for each payment through the website, by card or by bank transfer. It is sent to the client by email.
- Storno document: for each refund. It continues the same numbering.
- Audit file: every month, in Sales › Payments. It is filed in the NRA portal by the 15th of the following month.
- No online payment: if clients pay only on site, these documents are not issued through the website.

Good to knowIf your business does not have to issue cash register receipts at all (Art. 4 of Ordinance N-18, for example a liberal profession), see the article about that. The decision about what applies to you is yours: ask your accountant.
Related articles
- How do I set up N-18?
- I do not issue cash register receipts. What do I choose?
- How do I download the monthly audit file for the NRA?
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