What does support include?
Support includes help with using Tickabell, fixing errors in Tickabell and help with the setup. It is in Bulgarian and English, on working days from 9:00 to 18:00.
Where: Portal clients.tickabell.com
What is here
- How: in “Requests” in the portal or by email at [email protected].
- When we reply: we aim to reply by the end of the next working day. Problems that stop your clients from booking come first.
- Not included: problems caused by the hosting, by other plugins or themes or by changes to the code, and changes to the content or design of the website.
Good to knowMost answers are here, in the Help Centre. Search for your question at the top before you write.
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