Where is my clients' data kept?
On your website, on your hosting. The appointments, clients, notes, payments and documents do not leave your WordPress. You are the controller of this data.
Where: On your hosting
What is here
- The website's database: appointments, clients, team notes, ratings, payments and documents.
- The files: the files clients upload when booking are in the website's folder.
- Outside services: data leaves only to the services you switch on, for example SMSAPI.bg for SMS, Google Calendar, Stripe or the mobile app's notifications.
Good to knowThat is why it matters that your hosting makes backups. Ask them how often they make them and how long they keep them.
Related articles
- What does Tickabell see of my data?
- How do I download all my data?
- How does automatic erasure of old data work?
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