How does the waiting list work?
When a day is full, the client can leave their email. If a time becomes free, everyone waiting for that day gets an email, and the time goes to whoever books it first.
Where: Appointments›Waiting list
What is here
- In the form: on a full day the client sees “Tell me when a time is free”.
- When a time becomes free: after a cancellation or a move, the people waiting get an email with a “See the free times” button.
- In Appointments › Waiting list: who is waiting, for which day and service, and whether they have been told yet.
Good to knowEach client gets this email once. One client can wait for up to three days at a time.
Related articles
- How do I switch the waiting list on or off?
- How do I cancel an appointment and what does the client get?
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