How do I record a refund I have made?

If you returned the money yourself, through the bank's portal or by bank transfer, open the booking and press the “I refunded … – record it” button. The refund then shows in Payments and in the audit file.

Where: Appointments›Bookings›(booking)

Steps

1. Return the money through the bank's merchant portal or by bank transfer.
2. Open the booking in Appointments › Bookings.
3. Press “I refunded … – record it” and confirm.

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