How do I find help in the app?
In “Manage”, tap “Help”. All articles of the Help Centre are there, with search. The “?” button at the top right of a screen opens the article about that screen.
Where: App›Manage›Help
Steps
- Open “Manage” and scroll down to “Help”.
- Search with a word or two, for example “SMS”, or choose a topic.
- On any screen, tap “?” at the top right for the article about it.
- If you do not find the answer, tap “Write to us”, describe the question and add photos if you like. We answer by email and in “My requests”, where you can reply too.
Good to knowThe articles come from your website and match your version of Tickabell. The app keeps the last articles it loaded, so Help opens even when the website does not answer. With a plugin older than 1.13.11, Help opens the articles on tickabell.com.
Related articles
- How do I connect my phone?
- How do I change the language of the app?
- What is new in the latest version?
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