Which emails does the client get, and when?

The client gets an email at every step of their appointment: request, confirmation, change, cancellation, reminder and a thank-you after the visit. They are all in Tickabell › Settings › Emails.

Where: TickabellSettingsEmails

What is here

Client: request received (awaiting approval): when the appointment is waiting for your confirmation.
Client: appointment confirmed: at once with automatic confirmation, or when you confirm it.
Client: appointment cancelled and Client: appointment moved: on a cancellation and on a change of time.
Client: online meeting link: when you enter the link.
Client: pay by bank transfer: with the IBAN and the amount.
Client: reminder: as many hours before the appointment as you have set.
Client: thank you after the visit: with an invitation to rate.

The Tickabell › Settings › Emails screen in WordPress — The screen in WordPress, with sample data. Click the picture to see it full size.

Good to knowSeparately, the client gets their documents, such as an invoice or a sales document, and the greetings, if they agreed to get them.

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Which emails does the client get, and when?

What is here

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