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Why are the SMS in Latin letters?

Because that is cheaper. One SMS holds 160 characters in Latin letters but only 70 in Cyrillic, so a reminder in Cyrillic usually costs two or three SMS.

Where: TickabellSettingsSMSLatin letters

Steps

  1. Open Tickabell › Settings › SMS.
  2. Under “Latin letters” untick or tick “Send in Latin letters (cheaper)”.
  3. Save and see in “Example” how many SMS the reminder takes.
The Tickabell › Settings › SMS screen in WordPress
The screen in WordPress, with sample data. Click the picture to see it full size.
Good to knowWith the tick, Bulgarian text is sent in Latin letters, for example Maria, Sofia.

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