The booking form
Which steps does the client go through in the form?The client chooses a service, a place, a team member, a date and a time, and at the end fills in their details. Steps with only one choice are shown as already chosen.How do I put the form on a page?Add the shortcode [tickabell_booking] to the page. It works with the WordPress editor, Divi, Elementor and the other page builders.How do I show the form for one team member only?Add the person's number to the shortcode: [tickabell_booking provider="12"]. The form opens with that team member already chosen.How do I show the team, ratings, portfolio and social networks (shortcodes)?Tickabell has a shortcode for each part. You put them on any page, like [tickabell_booking].Profile pages: the plugin's or in Divi / Elementor?By default the profiles are shown by the plugin's page: a large photo, the name, buttons, the portfolio and booking. If you want to make the template yourself, choose “Disabled”.How do I change the look and colour of the form?In Tickabell › Settings › General choose one of the 9 designs, the main colour and the colour scheme.How do I switch on English in the form?In Tickabell › Settings › General tick “Offer the form in English too”. A BG | EN switch appears at the top of the form.How do I add my own questions to the form?In Tickabell › Settings › Booking form press “Add a question”. A question can be for all services or only some, and it can be required.How do I ask for the birthday?In Tickabell › Settings › Booking form tick “Ask for the birthday”. The client enters the day and month, without the year.How early and how late can clients book?In Tickabell › Settings › Booking rules set “Minimum notice (hours)” and “Book up to (days ahead)”.Manual or automatic confirmation?With automatic confirmation the appointment is confirmed at once. With manual confirmation new bookings wait until you confirm them. It is set under “Approval”.What is “No preference”?It is a choice in the form for clients who do not mind who sees them. They see the free times of everyone who offers the service.How many minutes apart should the start times be?In “Start times” choose one after another or round times. One after another means the next appointment starts when the previous one ends.How do I let clients move or cancel their appointment themselves?In Tickabell › Settings › Booking rules tick “Clients can move their appointment online”. The link is in every email to the client.How do I let clients upload files when booking?In Tickabell › Settings › Booking rules tick “Let clients attach files (images, PDF)”. Set how many files and how large.How do I change the consent text?In Tickabell › Settings › Booking rules change the “Consent checkbox text”. You can add a link to the privacy policy.How do I add chat buttons (WhatsApp, Viber, Messenger…)?In Tickabell › Settings › Chat switch on the “Floating chat button” and fill in the channels. The button is shown on every page of the website.