Effective from 13.11.2026
Българска версия · This is a translation for convenience. If it differs from the Bulgarian text, the Bulgarian text prevails.
1. General
1.1. This policy describes how the tickabell.com website (the “Site”) uses cookies and similar technologies and how you can manage your choice.
1.2. The Site is operated by Домеско ЕООД (Domesko Ltd.), UIC 207716933, registered office Sofia, ul. "5028-ma", 17, D, email [email protected] (“we”).
1.3. This policy applies together with the Privacy Policy, which describes how your personal data are processed.
2. What cookies are
2.1. Cookies are small text files stored on your device when you visit a website and read on later visits. Similar technologies (for example the browser’s local storage or pixels) are used for the same purposes, and this policy applies to them too.
2.2. Cookies may be first-party (set by the Site) or third-party (set by the provider of a service embedded in the Site), and session cookies (deleted when the browser closes) or persistent cookies (kept for a set period).
3. Legal basis
3.1. Necessary cookies are used without consent because they are strictly necessary to provide the service you have explicitly requested (Art. 4a(2) of the Bulgarian Electronic Commerce Act).
3.2. All other cookies are set only after your prior, informed and freely given consent (Art. 4a(1) of the Bulgarian Electronic Commerce Act and Art. 6(1)(a) of Regulation (EU) 2016/679). Until you give consent, the relevant services do not load.
4. Categories of cookies
- Necessary – provide the security and basic functions of the Site and keep your cookie choice. They cannot be switched off.
- Statistics – let us understand how the Site is used (visits, pages, traffic sources, clicks and scrolling) through aggregated data.
- Marketing – measure how well our ads work and allow ads based on your interests on the platforms of the relevant providers.
- External content – allow content from external platforms embedded in the Site to play (video tutorials).
5. Cookies used
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| tbs_consent | tickabell.com | Necessary | Keeps your cookie choice. | 6 months |
| _ga, _ga_<ID> | Google Ireland Ltd. (Google Analytics) | Statistics | Tells visits apart to produce aggregated statistics on how the site is used. | 13 months |
| _clck, _clsk | Microsoft Corporation (Microsoft Clarity) | Statistics | Links the pages of one visit so that we can see in aggregate how the Site is used (clicks, scrolling, heatmaps). Text typed into forms is not recorded. | 1 day / up to 1 year |
| MUID, CLID, MR, SM, ANONCHK | Microsoft Corporation (Microsoft Clarity) | Statistics | Microsoft cookies that recognise the browser across Microsoft services; Clarity does not use them for advertising. | until the end of the session / up to 1 year |
| _gcl_au | Google Ireland Ltd. (Google Ads) | Marketing | Measures how well ads work. | 90 days |
| _fbp, fr | Meta Platforms Ireland Ltd. | Marketing | Measures how well ads on Facebook and Instagram work and allows ads based on interests. | 90 days |
| YSC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA | Google Ireland Ltd. (YouTube) | External content | Playing embedded videos and player settings. | until the end of the session / up to 180 days |
The names and durations of third-party cookies are set by the relevant providers and may be changed by them.
6. Third parties and data transfers
6.1. Providers of third-party cookies process the data as independent controllers or as processors under their own terms and privacy policies: Google, Microsoft, Meta.
6.2. Where data are transferred outside the European Economic Area, this is based on an adequacy decision of the European Commission (the EU-U.S. Data Privacy Framework) or on standard contractual clauses.
6.3. Videos are embedded in privacy-enhanced mode (youtube-nocookie.com). Before you give consent, only an image is shown in place of the video and no connection is made to the platform.
7. Managing consent
7.1. On your first visit, the Site offers you to accept all cookies, refuse them or choose individual categories. Refusing is as easy as accepting and does not limit access to the Site.
7.2. You can change or withdraw your consent at any time with the button below or the “Cookie settings” link at the bottom of every page. Withdrawal does not affect the lawfulness of processing before it. On withdrawal, the cookies of that category are deleted, as far as the Site can access them.
7.3. Your choice is kept for 6 months, after which you will be asked again. You will also be asked again when we add a new service that requires consent.
8. Browser settings
You can also block or delete cookies in your browser settings: Chrome, Firefox, Safari, Edge. Blocking necessary cookies may stop the Site from working properly.
9. Changes
We may update this policy when the cookies we use or the applicable law change. The current version is published on this page with the date from which it applies.
10. Contact and complaints
For questions about cookies and personal data, contact us at [email protected]. You have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).