Terms and Conditions

Booking an appointment

Appointments are booked online through the form on the site, by phone or in person. An appointment booked online is reserved once we confirm it; you receive the confirmation by email.

Cancelling and rescheduling

You can cancel or move your appointment through the link in the confirmation or reminder up to 24 hours before it starts. For a later cancellation, please contact us.

Missed appointments

If you cannot come, please cancel the appointment so we can offer it to another client. After repeated missed appointments, we may ask for prepayment for the next booking.

Prices and payment

The prices of the services are shown on the “Services and prices” page, in euro. When you pay, you receive a payment document as required by law.

Contact

Lily Salon, address: 1 Sample St, Sofia. Email [email protected], phone +359 88 800 0000.