Privacy Policy

Who processes your data

The controller of your personal data is Active Accounting, address: 1 Sample St, Sofia. For questions about your personal data, you can contact us at email [email protected], phone +359 88 800 0000.

What data we collect

When you book an appointment, we collect your name, phone and email, the chosen service, day and time, and any notes you write yourself. If you ask for an invoice, we also collect the details needed for it.

The site does not use advertising or statistics cookies.

What we use it for

We use the data to book and confirm your appointment, to send you a reminder and to contact you if anything changes. The legal basis is the performance of the service you asked for (Article 6(1)(b) of the General Data Protection Regulation).

When we issue payment documents, we keep them for the periods set by accounting and tax law.

How long we keep it

We keep the data about booked appointments for 12 months after your last visit, and then delete it. We keep accounting documents for as long as the law requires.

Who else has access

The data is stored with our hosting provider in the European Union. The providers we use to send emails and SMS reminders also have access to it, and for online payments the payment operator, only as far as the service needs. We do not sell your data.

Your rights

You have the right to ask for access to your data, its correction or deletion, restriction of processing and portability, and to object to processing. To do so, write to us at the contacts above.

If you believe your rights have been breached, you can file a complaint with the Commission for Personal Data Protection (www.cpdp.bg).